Performing to agreed service levels, you will be responsible for
Providing front line telephone support to customers with complex human resource issues and provide resolution, or escalate to the appropriate specialist or management personnel.
Administering the end-to-end transactional activities associated with the employee life cycle, which will include data inputting of employee records, compiling letters, organising events, producing documentation for starters, leavers, transfers and maternity, administering the annual HR processes such as salary review, appraisal process etc.
Ensuring that the administration and coordination of HR activities is entered effectively into SAP and PeopleSoft